Madlyvape

Near Ceremony Banquet Halls, Opp. Ram Mandir,
Near Durgadi Bridge, Kongaon Kalyan West, Mumbai, Maharashtra 421311
For Support Call us +91-9588636908

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Madlyvape.com offer all India delivery charge is flat Rs.100.

Which payment methods are accepted in the Online Shop?

We accept Debit Card, Credit Card, Net Banking, COD.

How long will delivery take?

Delivery time is usually 2-3 business working days within South India and 3-5 working days to other areas. Orders placed before 12 PM are dispatched from our office on the same working day. Orders placed after 12 PM will be dispatched from our office on next working day.

Why is the COD option not offered in my location?

Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

When i'll receive my order?

Delivery times are dependent on the delivery method choosen. For orders, please allow up to 3-5 working days for orders to arrive . If your order has not arrived please send us an email at [email protected]